Responsible Gaming
Gaming Should Be Entertainment
At Rug Empire, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Pokies and casino games are games of chance with outcomes determined by random number generators. The house always has a mathematical edge, and losses are part of the experience.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Rug Empire and participate in online gaming. We are committed to preventing underage gambling and comply with all Australian gambling regulations.
If you are under the legal age, please do not use our services. Parents and guardians are encouraged to use content filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your own behaviour?
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Experiencing relationship problems due to gambling
If you have identified with any of these signs, help is available. Please reach out to a support organization.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms, including those we affiliate with, offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose in a day, week, or month
- Reality Checks: Receive pop-up reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period (typically 6 months to 5 years)
- Session Time Limits: Set automatic session timeouts after a certain duration
- Account Cooling Off: Request a temporary break from your gaming account
We encourage you to use these tools if you feel your gambling may be becoming problematic.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, confidential support is available:
Australia
- Gambling Help Online – Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help – Victorian-based counselling service
Phone: 1800 858 858
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion register
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
All support services listed above are confidential and free to contact.
If You Need Help, Reach Out Today
Problem gambling can happen to anyone. If you think you may have a gambling problem, or if someone close to you is affected, please seek help immediately. There is no shame in asking for support.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit one of the support organizations listed above.
Your wellbeing is important to us. Rug Empire is committed to promoting responsible gaming and supporting those affected by problem gambling.